Frequently Asked Questions
Frequently Asked Questions
What's included in each party pack?
Each party pack includes 4 plushies to stuff, wishing hearts for each guest, all the stuffing needed, and complimentary white jerseys to personalize their new friends!
How many guests does a party pack serve?
Our party packs are designed for 4 guests, making them perfect for intimate celebrations, playdates, or small birthday parties.
What plush designs are available?
We have our party packs ready to go and we feature 4 adorable plush designs each month, thoughtfully selected for the season or theme. Check our Featured Collection to see this month's options!
Can I mix and match different plush designs?
Yes! You can choose matching plush animals or mix different designs from our monthly featured collection to suit your party theme and your guests' preferences.
How long does shipping take?
We process orders within 24 hours. Shipping times vary based on your location, but your order is guaranteed to arrive within 2-5 business days.
What age group are these party kits suitable for?
Our DIY stuffed animal party kits are perfect for kids ages 4-12, though children of all ages enjoy creating their own plush companions!
Do you offer refunds or exchanges?
We want you to love your party pack! If there's an issue with your order, please contact us within 30 days of delivery and we'll work with you to make it right.
Can I order individual plush instead of a pack?
While we specialize in party packs of 4 to ensure the best collective experience, we also feature a select monthly plush available for individual purchase.
How do I contact customer support?
We're here to help! You can reach us through our contact form on our website. We typically respond within 24 hours.